INDIVIDUAL MEDICARE NEWS (MA/MAPD, PDP): July 27, 2017
2017-2018 Medicare Marketing Guidelines and Producer Guide
The Centers for Medicare and Medicaid Services (CMS) recently released their 2018 Medicare Marketing Guidelines (MMG). Updated text and guidelines appear in red. Remember to always refer to, and follow, the complete and current CMS MMG.
The Aetna Medicare Producer Guide provides you with tools and resources to help you sell, making it easy to grow and do business with Aetna. It also outlines key Aetna and CMS requirements to market and sell Individual Medicare products (MA/MAPD, PDP). Aetna’s updated the content to make it easier for you to find the information you need. Check out the dynamic links in the Table of Contents to quickly find what you’re looking for. All new sections for 2018 appear in pink. There’s also added information on:
• Aetna’s Senior Supplemental products
• The Telephone Consumer Protection Act (TCPA)
• Just-in-time appointment
Also, as noted in the Producer Guide, be sure to access the helpful additional resources on Producer World.
Get a first look at our 2018 plans
You can now view our 2018 First Look document on Producer World under the product tab. If you need access, go to the link above and click “Register Now.”
IMPORTANT: Aetna’s First Look document is for producer-use only. It’s confidential and proprietary. Distribution to consumers, other insurers, or any other person or company is strictly prohibited and may be grounds for termination of your agreement with Aetna.
*Information in our 2018 First Look, including 2018 plan designs and service areas, is pending government approval and is therefore subject to change.
Make sure you follow these rules when using the 2018 First Look document!
Get a first look at Innovation Health’s 2018 plans
We’re excited to launch our first joint venture in Northern Virginia, Innovation Health. These plans will help offer more value to your clients.
To get a first look at Innovation Health’s 2018 Medicare Advantage plans, go to Producer World and select the product tab. Then click on “VA, Innovation Health” in the 2018 First Look list.
REQUIRED!
Register for 2018 Market-Specific Training and Complete Your 2018 Certifications
Make sure you attend a 2018 market-specific training for all states and markets where you plan to sell—It’s required. At these trainings, you’ll learn about our 2018 plan benefits for the local service area, our provider and pharmacy networks, competitive advantages, agent tools and more.
It’s easy to register! Starting August 1, visit AetnaMedicareAgentTraining.com and fill out a short form to view the upcoming trainings in the states and markets where you plan to sell. Then, select the trainings you want to attend and register online.
You can now complete your 2018 certification for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP). It’s one of the requirements you’ll need to complete to sell our 2018 products. Click here to find out more.
Don’t forget! To become “ready to sell” our 2018 plans and receive commissions, you’ll need to complete several requirements prior to marketing or selling. Click here for the details.
Quick Links to Key Resources
Newsletter, July 20: First Look at 2018 products! 2018 certification + JIT appointment
Newsletter, July 11: 2018 Certification is LIVE + Star Ratings and diabetes + JIT appointment
Newsletter, July 7: 4 days until 2018 certification begins, just-in-time appointment
Producer World
The Coventry Broker Portal
Aetna Medicare Agent Training website
Aetna Medicare Producer Guide
Aetna Medicare certification website
Contact Information
If you have any questions, just contact your local Aetna Medicare Broker Manager. Or you can contact the Aetna Medicare Broker Services Department at 1-866-714-9301, 8 am to 8pm ET. You can also e-mail them at brokersupport@aetna.com.
For carrier support, contact Empower Brokerage’s Aetna product specialists:
Sherri Miller – (888) 539-1633 x 5803 or smiller@empowerbrokerage.com
Sila Virdell – (888) 539-1633 x 5806 or svirdell@empowerbrokerage.com